Frequently Asked Questions

Answers to some frequently asked questions:

Can I change my email notifications?

Yes. Click here to go to your profile settings, where you can turn notifications on and off. You can also unsubscribe to specific Groups, discussions or blog posts by clicking on the ‘UnFollow’ link below the post or description.

What is unacceptable content on National Theatre Wales Community?

Please don’t post spam, adverts, porn links, etc. If you come across content like this on the site, please complain about it (you can send a direct message to Rhian or email We reserve the right to delete spam and inappropriate content and ban the member who posted the content.


How do I add video to a blog post or Group discussion?

Upload the video to a video hosting website such as YouTube or Vimeo. Copy the Embed Code from your upload video. At the top of the text box in the new blog post/discussion interface, click on the Add Media icon and paste the embed code into the box. You will see the video appear in the text box.

You can add anything with an embed code in this way. This includes maps and photo slide shows from sites such as Flickr.


How do I add images to a blog post or Group discussion?

Click on the Add Image icon above the text box. Follow the instructions to either upload an image from your computer or paste the URL of an image you’re hosting on a different site.


Can I receive a daily digest of email notifications from the Community?

Unfortunately this isn’t possible at the moment. The best thing to do is customize your email notification settings so you’re receiving an amount of notifications that you’re happy with. You can do this via the Settings Page or by following/unfollowing specific groups, blog posts or discussions.

How do I change the size of text on the site?

- Each type of browser (Internet Explorer, Firefox, Safari etc) does it differently:
- Firefox Menu/View/Zoom/ Choose Zoom in or Zoom out.
- Internet Explorer 7(+) Menu/View/Text Size: Choose medium/large etc.
- Safari Menu/View - Choose Make text larger or Make text smaller.
- You can use keyboard shortcuts too: Control +/- (PC), Command +/- (Mac)

If you'd like the answer to any other questions, please post a comment below: 

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Comment by Bill Hamblett on November 13, 2020 at 10:59

Hi I just found another page and found approve button and it seemed to work sorry for the blip

have a great day

Comment by Bill Hamblett on November 13, 2020 at 10:55

Hi i just had a comment on my blog I would like to approve but can't work out what to do to achieve this. I have tried clicking on approve not delete but nothing seemed to happen. What should I do to approve a comment?

Comment by Bill Hamblett on May 29, 2017 at 15:54

Hi I just posted an event with the wrong time in the text how do I edit or take it down and re do it ? oops


Comment by Bi Wen Tutssel on February 28, 2017 at 12:57

Hi ladies and gentlemen. I am new here. I am not sure how to use it post some new from here. I am hair and makeup artist. I have experience work on film and theater. if any one need it and please contact me. I am looking forward to work with you some day.

Many thanks


Comment by Anthony Charles Kibble on July 15, 2016 at 15:14

I am trying to upload my photo for my profile but this does not seem to work. Can you help?


Anthony Kibble.

Comment by Glyndwr Edwards on October 20, 2015 at 10:58

My profile page seems to be stuck in edit mode. How do I remedy this?

Comment by Nerea Martinez de Lecea on May 26, 2015 at 17:59

hi, how do I add more than one website link to my profile? thanks.

Comment by Rhian Richards on April 24, 2015 at 15:49

Hi all

The photo upload can be a bit temperamental - you need to make sure the image is small enough, a large image won't upload and will just vanish. Make sure your internet connection is good too, that can really affect it. You can also try logging out, shutting down the tab with the community on, then logging back in again.


Comment by Jenny Cashmore on April 24, 2015 at 15:43

My profile wont let me upload a profile  image - keeps saying there is an error. How do I add a pic? Thank you!


Comment by Ruth Stanley on March 3, 2015 at 13:00

How do I delete my profile/account please? I no longer work in the sector.

Comment by Edward Llewelyn on January 5, 2015 at 15:53

Hi everyone,

I've had a new headshot photo made & have tried to add it as my main profile photo however, when I do it just seems to be loading & then disappears, without saying error or unable to load. Anyone have any advice on how I can rectify this?

Thank You.

Comment by Catrin Clarke on August 3, 2014 at 1:11

I seem to have two profiles! I have a lot of friend requests on one, but when I click on the link it takes me to another me who has two friends only - and I think I requested those friends rather than responding to requests I've had. But I can't get access to the other me. I'm not this unpopular so please help!

Comment by terry chinn on April 10, 2014 at 15:33

my new email is

Comment by terry chinn on April 10, 2014 at 15:20

Hi my email contact has changed,I can't access my old address,how do I change over without access- as you send any confirmation to my old address.  

Comment by Adam Karrie on March 5, 2014 at 13:08

Hi I'm not able to upload a profile picture for some reason, thought the pictures are the right file type and below the size limit?

Comment by Claire Cage on January 13, 2014 at 16:33

How can I delete a group?  I wish to reopen one under a different user name.  Thanks. x

Comment by David Prince on February 15, 2013 at 21:02

Unable to upload profile photo and can't figure out why

Comment by Tracey Louise Mann on November 30, 2012 at 15:28
how or where can I delete my account and profile?
Comment by Siân Thomas on August 26, 2012 at 15:42

how do i change my password?

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